Privacy policy
Last updated November 12, 2026
This policy explains what 24KT Studios ("we") collects when you play BlocWar and how we use it.
What we collect
- Account: your email address and a securely hashed password. We never store your password itself.
- Game data: your player name, profile, country, actions, messages in chat, and battle history. Player names, profiles, countries, rankings and chat messages are visible to other players.
- Technical data: your IP address and basic request logs, used to keep the game secure (for example, limiting login attempts) and to fix problems.
- Fair-play data: to stop one person from running several accounts, we keep one-way scrambled (hashed) versions of the network address you signed up and last logged in from, and of a random ID that our cookie gives each browser you play on. We can't turn these back into your address or identify your device from them; we only compare them between accounts. We also keep a simplified form of your email address (without Gmail dots or "+" tags) so the same inbox can't sign up twice. A person reviews any match before anything happens to an account.
- Notifications: if you turn on push notifications, we keep the address your browser gives us for delivering them. Turning them off deletes it.
- Reports: when you report a problem, we keep what you wrote, the page you were on and your account, so we can follow up.
- Payments: handled by Stripe. We never see or store your card number. We keep your Stripe customer and subscription IDs, subscription status, what you bought, and any payment disputes, so we can turn Premium and purchases on and off.
Cookies
We use cookies to keep you logged in, protect forms, remember settings like your theme, language and time zone, and give each browser the random fair-play ID described above. If you arrive from an ad or a creator's link, a cookie remembers the campaign name for 30 days, and we save it with your account if you sign up, so we know which campaigns bring players. We never sell your information.
Advertising measurement
BlocWar shows no ads. We advertise BlocWar on Google, and our pages may load a Google Ads tag. It tells Google when someone who clicked one of our ads signs up or founds a country, so we can stop paying for ads that don't work. Google's use of that data is covered by Google's privacy policy. In the EEA, the UK and Switzerland, the tag uses no cookies unless you agree. Everywhere else it's on unless you opt out. You can change your choice any time on the Ad privacy choices page, which also serves as our "Do not sell or share my personal information" link.
How we use it
To run the game, provide Premium, prevent cheating and abuse, answer support requests, and send important account or billing emails. We don't sell your personal information or share it with advertisers.
Who we share it with
Only service providers that help us run BlocWar, and only as needed for that service: our hosting provider, Stripe for payments, Resend to send account emails, Cloudflare to block automated sign-ups, your browser's push service (run by your browser's maker) to deliver notifications you turned on, and Google, as described under Advertising measurement. Or where the law requires it.
Keeping and deleting data
We keep your account while it's active. Past seasons' rankings and battle records stay part of the game's history. To delete your account or get a copy of your data, email contact@24ktstudios.com. We'll delete or anonymize your personal information, except what we must keep for legal, tax or fraud-prevention reasons.
Children
BlocWar is not directed at children under 13, and we don't knowingly collect information from them. If you believe a child under 13 has an account, contact us and we'll remove it.
Changes
We'll post any changes here and update the date above. For significant changes, we'll let players know in the game.